Once your credit card has been charged, your digital downloads are automatically delivered via email and may not be returned or refunded for any reason. Please be sure to use a valid email address when ordering. If a typo was made and you need to adjust your email address, please contact the store: kc@katcrimson.com and a new email for your digital downloads will be sent.
All products are print on demand (POD) and unique; they are produced only once, to order. Returns and exchanges are not supported if the wrong size or color are purchased, or if you have changed your mind about purchasing. Please carefully review sizing charts and take your measurements before ordering.
However, in case of a damaged product or a manufacturing error, the POD vendor offers free replacement within 14 days of product delivery. Photo (or video) proof of all affected items, visible in one frame, may be required for confirmation purposes.
Please note: If the your order shipping details were entered incorrectly, or if you ordered the wrong size or color, POD vendor will not be held responsible and will not offer replacements or refunds.